Customer Support
HERE WHEN YOU NEED US. ALWAYS.
Talk to people who know your system
We have specialists around the world who are ready to provide support and keep your systems running smoothly. From system installation and performance monitoring to service packages, spare parts, and global technical support, we are here for you.
Whether you need fast troubleshooting, preventive maintenance or helpful documentation, we’re ready. Don’t hesitate to reach out!
System Installation
Get your system up and running smoothly with expert installation support. Whether it’s a single component or a custom-engineered solution, we ensure proper setup in both new and existing facilities. Contact us to plan your installation.
Preventive Maintenance
Avoid unplanned downtime and keep your system performing at its best. Our preventive maintenance program is designed to extend equipment life, reduce disruptions, and secure smooth day-to-day operation.
Service Packages
Stay ahead of wear and tear with our flexible service contracts. Scheduled at regular intervals, our recurring service keeps you in our maintenance calendar, with our skilled technicians performing thorough checks and replacing components before issues arise.
Technical Service
Spare parts
Each product page includes a dedicated spare parts list to help you identify and order exactly what you need. Keep essential parts in stock and stay prepared for maintenance, upgrades, or replacements.
Trim Cutter Repair
Keep your MultiCutter in optimum condition at all times. We can provide you with original spare parts and maintenance services – or answer any questions you may have about correct torque adjustments and setting of knives and rotor blades.
Documentation
Our documentation library gives you fast access to the resources you need. Download manuals, data sheets, spare parts lists, and other PDF documents that are organized and easy to reference. With this information at hand, you can troubleshoot quickly, make informed decisions, and keep your systems running smoothly.
Global Support
Our global support network ensures you always have experts within reach. With more than 75 years of experience in pneumatic systems, our skilled technicians provide reliable service wherever you are. From spare parts and preventive maintenance to troubleshooting and repairs, we deliver the support you need to keep operations running without interruption.
What our customers say
In my experience with Kongskilde, they’ve always been very, very thorough and they’ve been open to feedback. They’ve always provided good pricing, good information, and good service.
Project Manager, Large Personal Care Product Manufacturing Company
What our customers say
Customer satisfaction is a high driving force for them. They single mindedly focus on delivering quality products.
Sales Representative, Plastic Processing Equipment Company
Trusted by industry leaders
We’re proud to support forward-thinking companies. From regional specialists to global leaders, our customers drive progress across plastics and packaging, and every solution reflects our shared pursuit of precision and performance.
Monitoring and Service
Performance monitoring. CORE
CORE is a powerful, cloud-based monitoring platform that gives you real-time insight and full remote access to your equipment. Accessible from any browser, it lets you monitor, manage, and optimize performance from anywhere. This helps reduce downtime, increase efficiency, and keep operations running smoothly.
The right product for every process.
With a 75-year legacy of helping companies like yours, we have truly seen it all. We’re creative thinkers, seasoned engineers, and industrial conveyance experts, but most of all, we’re really great problem solvers. Don’t hesitate to ask how we can help.